Web and Email Reporting Glossary of Definitions
Denied - HTTP requests that were denied by either proxy or Web filtering software.
Failed - HTTP requests which failed while they were being processed by either proxy or Web filtering software.
Unknown - HTTP requests which status cannot be determined.
Successful - HTTP requests submitted and accessed successfully.
Undefined - Represents uncategorized Web pages.
Note: You can submit a URL for categorization by clicking here. Generating a Web Extra report and emailing to email@example.com will ensure prompt attention by our dedicated staff. Only URLs are sent; no proprietary information.
Web Pages - URLs initiated by the user via direct clicking; it includes both accessed or attempted URLs. Included also, are instances initiated as a result of another URL being directly clicked on.
Multimedia - Pseudo-category containing multimedia related content (video, audio, images, etc.)
Downloads - Includes objects not viewed in the browser (programs, movies, etc).
Viewing Time - Is calculated by applying the Viewing Time Factor to the number of Web Pages.
Download Time - Download time is the same across all Web Proxies/Firewalls. When displayed in a LogAnalyzer report, it represents a cumulative measure of time for each matched URL of a Web Site accessed. For example, if a Web Site contains 10 URLs and each URL takes 5 seconds to load, LogAnalyzer will report 50 seconds of total download time. This time is taken directly from the log file. We recognize that the page itself may load in 10 seconds due to the ability of the computer to process multiple streams simultaneously; however, download time is not related to the number of hours in a day.
Prefixes in Sub-Reports - Please note the following possible prefixes in the WebPage Details sub-reports:
- No prefix means HTTP request was processed successfully by both proxy and Web server.
- 'D' stands for 'denied' and refers to those HTTP requests which were denied by either proxy or Web server.
- 'F' stands for 'failed' and refers to those HTTP requests which failed while they were being processed by either proxy or Web server.
- 'U' stands for 'unknown' and refers to those HTTP requests which status cannot be determined.
Click here for details and samples for the Category Definitions
Click here for descriptions of the Predefined Reports
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