Burstek. The World's Choice for Internet Security
 
Burstek Reporter Logo BurstekReporter Migration FAQ's


What are the minimum system requirements for BurstekReporter?
BurstekReporter works on the following operating systems:
  • –   MS Windows 2000 (latest service pack)
  • –   MS Windows XP (latest service pack)
  • –   MS Windows 2003 Server (latest service pack)
  • –   MS Vista (latest service pack)
Tested Browsers
  • –   MS Internet Explorer 7
  • –   Firefox 2.x or greater

System Requirements:
BurstekReporter’s system requirements heavily depend on the volume of data that is managed and processed. For larger data sets, more memory will prove beneficial.
Minimally your system should have 2 Dual Processors 1.73Ghz with 1Gb of memory available for BurstekReporter. This will work for datasets up to 5Gb of data. For larger datasets, increase the available memory.

TOP

What log formats does BurstekReporter read?
General format for different kinds of network devices:
  • –   W3C
Proxy Server:
  • –   Microsoft ISA Server (2000, 2004 and 2006)
  •    o W3C log files
  •    o MSDE/MySQL
  • –   iPlanet Proxy
  • –   Netscape Proxy
  • –   Novell BorderManager
  • –   Squid Cache Proxy
  • –   WinProxy
Caching Device:
  • –   BlueCoat
  • –   CacheFlow Appliance
  • –   Cisco Content Engine
  • –   NetCache Appliance
  • –   WebSense WebBlazer
Firewall Device:
  • –   Microsoft ISA Server (2000, 2004 and 2006)
  •    o W3C log files
  •    o MSDE/MySQL
Filter Device:
  • –   Burstek bt-WebFilter
  • –   BurstekFilter

TOP

We have invested a lot of time in customizing categories in bt-LogAnalyzer. Can BurstekReporter read or import these changes?

Yes. BurstekReporter will allow you to import your Control List from either bt-LogAnalyzer or other instances of BurstekReporter. You will need to export the Control List from bt-LogAnalyzer first.

TOP

Do we need to install BurstekReporter on the same machine as ISA to read MSDE logs?

No. BurstekReporter can read MSDE files over the network. To minimize any performance, impact, or influence of your proxy/firewall, it is recommended that you install BurstekReporter on a different machine.

TOP

Is there a way to move existing bt-LogAnalyzer reports over to BurstekReporter?

While the generated reports themselves cannot be transferred, you can transfer the data that generated the reports. All the reports and sub reports enjoyed previously in bt-LogAnalyzer are available with BurstekReporter. The definitions of customer reports cannot be migrated over at this time.

TOP

Is all BurstekReporter functionality available from the Web interface or do we still need the Microsoft Management Console (MMC)?

All functionality of BurstekReporter will be available through the Web Interface. BurstekReporter no longer uses the MMC.

TOP

Since BurstekReporter uses a database, do we still need to keep our log files? (We are required to keep 1 year of data readily available for reporting before we move it to offline backups.)

Once BurstekReporter imports log files to its internal database, it no-longer relies on the original log files for data; instead, we use our internal data set that compresses and aggregates the data.

You will need access to the original log sources only if you wish to re-import the data sometime in the future.

TOP

We have optimized our reports for performance; will we lose these optimizations by moving to BurstekReporter?

BurstekReporter is incredibly fast – it performs 10+ times faster than bt-LogAnalyzer.

TOP

I can’t seem to find a way to set the viewing time parameter. Where can I set that property?

After much debate, we decided that BurstekReporter should not support viewing time. As you well know, it’s impossible to measure actual time spent on the Web with any degree of accuracy. At best you will show estimates but never actual values. Since estimates have the tendency to be inaccurate we decided to remove this feature.

TOP

Why do some of my category sub-reports show totals and others don’t?

Since certain Websites can be part of more then one category, we cannot total bandwidth or Web page count for categories. The sum of all categories would be greater then the actually total.

TOP

Can I use my existing bt-LogAnalyzer key for activating BurstekReporter?

No, BurstekReporter requires a new key. Continue to use bt-LogAnalyzer while you migrate comfortably to BurstekReporter and contact us for your new license key. Customer service, technical support or your account manager will be happy to help.

TOP

Does BurstekReporter support Exchange 2007 log files?

Yes. BurstekReporter supports 2007 in addition to Exchange 5.5, 2000, and 2003.

TOP

We are using a proxy/firewall that is not currently on the list of supported log formats. Does that mean I can’t use BurstekReporter?

No. It only means that we have not yet certified that this log format works. We recommend that you contact technical support. A small zipped sample log file can be checked quickly and easily by development and added to the supported list.

TOP

Can I continue to use bt-LogAnalyzer?

Yes. However, we are confident that bt-LogAnalyzer customers will migrate quickly to BurstekReporter to take advantage of its incredible performance, drill-down capability, and growing number of differentiating features. We will continue to support bt-LogAnalyzer of course and based on current contracts, that will be until 2011.

TOP

Contact Burstek for further questions
If you have questions, comments or other feedback, please do not hesitate to contact Burstek.

TOP


1997-2008 © Burst Technology, Inc. All Rights Reserved Site Map   Privacy Policy