Technical Support

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Burst Technology is committed to providing you with first class support for all of our products. Our support staff will own your request until it is resolved to your satisfaction. Whether that support request is in the form of email, phone support, or remote assistance, the staff at Burstek will get you up and running quickly as well as assist you in configuring the software for your specific environment. Additionally, we provide a plethora of information in the form of online documentation, Video instruction, and embedded Administrator Guides included with our products.

Submit a Support Request online

Ask questions and receive detailed answers from the Technical Support Department. You will receive a reply via Email.

Email You can contact our technical support department via Email at:


You can also reach Burst Technology Technical Support by phone between 7:30 AM and 4:30 PM, Eastern Standard Time, Monday through Friday.

  • 239.495.5900
  • 1-800-709-2551

Burst Technology Web Site

Use the Burst Technology Web Site to learn more about our products and services.

Frequently Asked Question

Burst Technology Web has compiled a list of responses to Web and Email FAQs .

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