Troubleshooting: Error ‘Login failed for user NT AUTHORITY\NETWORK SERVICE when trying to access the Web Interface

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Why am I receiving 'Login failed for user 'NT AUTHORITY\NETWORK SERVICE' when trying to access the LogAnalyzer SE™ interface?

You may receive this error when the credentials of the user attempting to access the interface do not have permissions to the Databases on a remote SQL server and the LAEEAppPool Application pool identity is set to a local account on the Web Server.

To resolve this issue, change the Identity of the LAEEAppPool to run as an account that has DBO rights to the three LASE databases:

  • LAEE_Data
  • LAEE_Reports
  • LAEE_Settings
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