How To: Recover log password for LogAnalyzer SE web interface
How do I recover a lost password for the LogAnalyzer SE™ web interface
If you lose your admin password for bt-LogAnalyzer SE™, you'll need to query the SQL database manually. The password is stored in the bt-LogAnalyzer SE™ LAEE_Settings database in this table column:
It is necessary to use SQL Server Management Studio or any similar tool for writing a new value into this field. The SQL management studio is not installed with the LogAnalyzer SE software, and requires a separate download from Microsoft. The express version can be found here
If you are using the full version of MS-SQL, please use the Management Studio version that is included with the software.
To retrieve the information, follow the steps below:
Download and Install Microsoft SQL Server Management Studio if you do not currently have it installed
Connect to the SQL server containing the LogAnalyzer SE™ Databases with the Management Studio application
Open a query window and enter the following script
USE LAEE_Settings SELECT [AdminPassword] FROM [LAEE_Settings].[dbo].[AppSettings] GO
Execute the script
Review the results window for the password
Note:This script assumes the default name of the LAEE_Settings database. If a different DB name was supplied during the installation of bt-LogAnalyzer SE™ then please make the proper modification to the [LAEE_Settings] entry.