How To: Generate an email report for a specific email address

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Q: How do I generate an Email report for a specific email address?

  1. Create a new report by click on the 'New Report' option in the Quick Nav section on the left side of the report window
  2. Enter a name for the report
  3. Under 'Report Type' select 'User Audit Detail'
  4. Using the list of reports below, select the report/s for the detail you wish to see
  5. Click 'Apply' then select the 'Customize' tab
  6. Click 'Edit' next to the 'Users' section
  7. Select the ‘Individual users, groups…' option
  8. Click ‘New Email’ from the middle left of the screen
  9. Add the e-mail address and ‘OK’
  10. Click 'Apply' and 'OK'
  11. Click 'OK'
  12. Select the type of report that you want:

User Audit Detail: User and Recipients

  • Top Users - Total Email Activity - Displays total number of emails for each address
  • Top Users - Total Email Volume - Displays total mail size for each email address
  • Top Users - Outbound Email Activity - Displays total emails sent for each address
  • Top Users - Outbound Email Volume - Displays total mail size for each address mail sent to
  • Top Users - Inbound Email Activity - Displays total emails received from each address
  • Top Users - Inbound Email Volume - Displays total mail size for each received from address
  • Top Outbound Email Addresses - Displays top email addresses sent to
  • Top Inbound Email Addresses - Displays top email addresses received from
  • Email Details - Shows Date/Time, Sender, Recipients, Directions, and Size (KB) of each email

Global: User Only

  • Top Users - Total Email Activity - Displays total number of emails for each address
  • Top Users - Total Email Volume - Displays total mail size for each email address
  • Top Users - Outbound Email Activity - Displays total emails sent for each address
  • Top Users - Outbound Email Volume - Displays total mail size for each address mail sent to
  • Top Users - Inbound Email Activity - Displays total emails received from each address
  • Top Users - Inbound Email Volume - Displays total mail size for each received from address
  • Top Outbound Email Addresses - Displays top email addresses sent to
  • Top Inbound Email Addresses - Displays top email addresses received from
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