Burstek Hot Fixes for bt-LogAnalyzer SE^TM

When loading Exchange Log files, you may see the value ‘NaN’ in the ‘Percentage’ field under loading history

Note: To apply this patch file you must first install Hot Fix LASE71560065

Patch File: LASE71560068.zip

Release Date: 12/12/2011

Required Version: 7.1.56

Files in this Patch:

BurstTechnology.logAnalyzerEE.DataLoader.dll (x32)

BurstTechnology.logAnalyzerEE.DataLoader.dll (x64)

Update_Instructions.txt

Update_Instructions.pdf

How to apply:

1. Stop LA7DataLoader service with Services snap-in
2. Navigate to \Burst Technology\bt-LogAnalyzer 7\Services
3. Rename file BurstTechnology.LogAnalyzerEE.DataLoader.dll to BurstTechnology.LogAnalyzerEE.DataLoader.dll
4. Unpack appropriate 64 or 32 bit version of BurstTechnology.LogAnalyzerEE.DataLoader.dll file and place it to \Burst Technology\bt-LogAnalyzer 7\Services
5. Start LA7DataLoader service with Services snap-in

When LogAnalyzer SE^TM loads log records that are in the UTC time zone and does not convert the time zone to local, records are missed during loading

Note: To apply this patch file you must use Microsoft SQL Server Management Studio (SSMS) or equivalent in order to execute the SQL script.

Patch File: LASE71560065.zip

Release Date: 12/6/2011

Required Version: 7.1.56

Files in this Patch:

BurstTechnology.logAnalyzerEE.BusinessRules.dll (x32)

BurstTechnology.logAnalyzerEE.DataLoader.dll (x32)

BurstTechnology.logAnalyzerEE.BusinessRules.dll (x64)

BurstTechnology.logAnalyzerEE.DataLoader.dll (x64)

create usp_LogData_DataFiles_GetDSNbyLogInfoSourceID.sql

Update_Instructions.txt

Update_Instructions.pdf

How to apply:

1. On the Database Server with SSMS installed, double click the “create usp_LogData_DataFiles_GetDSNbyLogInfoSourceID.sql” file and declare correct database name in the first line. (For example if you named your database LAEE_Data123 then you would rename “use [LAEE_Data]” to “use [LAEE_Data123]”)
2. Execute the query
3. Make sure that the new procedure named
   “dbo.usp_LogData_DataFiles_GetDSNbyLogInfoSourceID” is now available in the list of stored procedures by running the following query. (You can also just navigate to the LAEE_Data -> Programmability -> Stored Procedures container and check for the SP)
   USE LAEE_Data;

   GO

   SELECT name, create_date, modify_date

   FROM sys.objects

   WHERE type = ‘P’ AND name = ‘usp_LogData_DataFiles_GetDSNbyLogInfoSourceID’

   GO

4. Stop all LA7 services
5. In the Burst Technology\Services directory, rename the following files:
   BurstTechnology.LogAnalyzerEE.BusinessRules.dll

   BurstTechnology.LogAnalyzerEE.DataLoader.dll

6. Copy the BurstTechnology.LogAnalyzerEE.BusinessRules.dll and BurstTechnology.LogAnalyzerEE.DataLoader.dll files from the patch file into the In the Burst Technology\Services directory
7. Start LA7 services

bt-LogAnalyzer SE^TM Categorization Job Queue tasks disappears but displays no status in the Loading History

Note: When attempting to completely re-categorize all data in a log source, you may receive an application log error event with the following description: Error Description: Timeout Expired. The timeout period elapsed prior to obtaining a connection from the pool. This may have occurred because all pooled connections were in use and max pool size was reached.

Note: This hot fix can only be applied to version 1.56 of LASE

Patch File: LASE71560064.zip

Release Date: 10/12/2011

How to apply:

1. Stop all LASE services with Services snap-in
2. Navigate to the ‘Services’ folder of the LASE installation directory (Default installation directory: C:\Program Files\Burst Technology\bt-LogAnalyzer 7\Services)
3. Rename file BurstTechnology.LogAnalyzerEE.BusinessRules.dll to BurstTechnology.LogAnalyzerEE.BusinessRules_backup.dll, to maintain the original version of the file
4. Unpack the appropriate 64 or 32 bit version of BurstTechnology.LogAnalyzerEE.BusinessRules.dll file and place it in the ‘Services’ directory of the LASE installation path (Default installation directory: C:\Program Files\Burst Technology\bt-LogAnalyzer 7\Services)
5. Start all LASE services with Services snap-in
6. Restart IIS by running the ‘iisreset’ command on the LASE Server

Instructions for resolving Automation error when using MSDE with LASE 7.1.56

Note(s): This hot fix can only be applied to version 1.56 of LASE.

The automatic purge feature in version 7.1.56 of LogAnalyzer will not execute when using the Remote Log Data Loader component on an ISA server with MSDE logging.

Patch File: LASE71560058.zip

Release Date: 8/10/2011

How to apply:

1. Temporarily disable Anti-Virus software
2. Download attached zip file
3. Extract DLL file to temporary location
4. Stop LA7Main service; (LA7ReportGenerator, LA7DataLoader, and LA7DataCategorizer will all be stopped as well)
5. Go to the C:\Program Files\Burst Technology\bt-LogAnalyzer 7\Services;
6. Rename the existing BurstTechnology.LogAnalyzerEE.Scheduler.dll file to .OLD
7. Copy the new BurstTechnology.LogAnalyzerEE.Scheduler.dll file into the C:\Program Files\Burst Technology\bt-LogAnalyzer 7\Services directory
8. Start the LA7Main service, then the LA7ReportGenerator, LA7DataLoader, and LA7DataCategorizer services
9. Re-Enable Anti-Virus Software